7i778 Privacy Policy — How We Handle Your Data

This Privacy Policy ("Policy") describes how 7i778 ("7i778", "we", "us", "our") collects, uses, stores, and discloses personal information about you when you use the 7i778 website and associated services available at 7i778.app (the "Platform"). This Policy applies to all registered users, visitors, and anyone whose personal data is processed by 7i778 in connection with the Platform.

By creating an account on 7i778 or by continuing to use the Platform, you acknowledge that you have read this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, please do not access or use the 7i778 Platform. We encourage you to review this Policy periodically, as it may be updated from time to time. Continued use of the Platform following any update constitutes your acceptance of the revised Policy.

7i778 collects personal information from you in three main ways: information you provide directly when registering and using the Platform; information generated automatically by your use of the Platform; and information received from third-party payment processors and KYC verification services in the course of processing your transactions and verifying your identity.

7i778 processes personal data only for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes listed below. The primary purposes for which 7i778 collects and uses personal data are:

• To create and manage your 7i778 account, including identity verification and KYC compliance.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• To deliver and personalise the gaming experience, including recommending games relevant to your play history.
• To detect, investigate, and prevent fraudulent transactions, money laundering, bonus abuse, and other prohibited activities.
• To comply with applicable legal and regulatory obligations, including anti-money laundering requirements.
• To send you service-related communications, such as account notifications, deposit confirmations, and withdrawal status updates.
• To send you promotional communications about bonuses, new games, and seasonal offers — where you have consented to receive such communications. You may opt out at any time through your account settings.

7i778 processes personal data on the following legal bases: performance of a contract (operating your account and processing transactions); compliance with a legal obligation (KYC and anti-fraud requirements); legitimate interests (fraud prevention and platform security); and consent (marketing communications). 7i778 does not sell personal data. We share personal data only in the limited circumstances described below.

7i778 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve any disputes that may arise. The retention periods below reflect the minimum periods required by applicable law and regulatory guidance in Bangladesh and internationally applicable anti-money laundering standards.

When your account is closed, 7i778 will retain transaction records, KYC documents, and account history for the minimum period required by applicable law. Following the expiry of any mandatory retention period, data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

7i778 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and detect fraud. A cookie is a small text file placed on your device by your browser when you visit the 7i778 website. Cookies do not contain personally identifying information on their own, but when combined with the account data held by 7i778, they enable us to associate browsing activity with your registered account.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is set. Please note that disabling certain cookies may affect the functionality of the 7i778 Platform — in particular, essential cookies required for account login and session management cannot be disabled without preventing you from accessing your account.

The following rights apply to the personal data 7i778 holds about you:

• Right of access — you may request a copy of the personal data 7i778 holds about you, along with information about how and why it is being processed.
• Right to rectification — you may request that inaccurate or incomplete personal data held about you be corrected or completed without undue delay.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations that require 7i778 to retain the data.
• Right to restriction — you may request that 7i778 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its processing.
• Right to withdraw consent — where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time through your account settings or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

7i778 will respond to data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case 7i778 will notify you of the extension and the reason for it within the initial 30-day period. Where a request is declined, 7i778 will provide written reasons and information about your right to seek further recourse.

7i778 implements appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and 7i778's servers, encrypted storage of sensitive personal and financial data at rest, access controls ensuring that only authorised personnel with a legitimate need can access personal data, and regular security assessments and penetration testing of the Platform's infrastructure.

While 7i778 takes data security seriously and maintains robust protections, no electronic transmission or storage system is entirely free from risk. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7i778 will notify affected users without undue delay and will take all reasonable steps to contain and remediate the breach. You play an important role in keeping your account secure — please use a strong, unique password for your 7i778 account and do not share your login credentials with anyone.

7i778 is strictly intended for adults aged 21 and above. The Platform does not knowingly collect or process personal data from individuals under the age of 21. If 7i778 becomes aware that it has collected personal data from a person under the age of 21, it will delete that data promptly and close the associated account. If you are a parent or guardian and believe that your child has registered on 7i778, please contact support immediately using the email address in the footer of this website so that the account can be closed and data removed without delay.

7i778 reserves the right to update this Privacy Policy at any time. When changes are made, the "Last updated" date at the top of this page will be revised. Where changes are material — meaning they significantly affect the way in which 7i778 processes your personal data or the rights available to you — 7i778 will provide additional notice by means of an in-platform notification or, where appropriate, direct communication to your registered mobile number. Your continued use of the Platform following any such notification constitutes acceptance of the updated Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 7i778 processes your personal data, please contact our support team. The support email address is displayed as plain text in the footer of this website. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within 5 business days. Where a matter requires escalation, 7i778 will inform you of the escalation path and expected timeframe.